Job Role
- Back Office Executive

Job Description
Quotation & Order Management:
- Prepare and fill customer quotations accurately.
- Enter product descriptions, quantities, prices, discounts, and other commercial details.
- Verify quotation information to ensure accuracy before sharing with customers.
- Maintain proper records of quotations and customer orders.
- Follow up internally on pending quotations and order status.

Product & Pricing Support
- Assist customers and the sales team with product pricing and availability.
- Maintain and regularly update product price lists.
- Understand product codes, quantities, specifications, and pricing.
- Provide accurate product-related information to customers and sales staff.

Dispatch & Operations Coordination
- Coordinate with store and warehouse teams for material dispatch.
- Assist in preparing basic dispatch documents and order records.
- Follow up with internal teams regarding pending material dispatches.
- Ensure proper coordination between sales, warehouse, and operations teams.

Customer Communication




- Handle customer enquiries through phone, WhatsApp, and email when required.
- Provide information regarding product availability, pricing, quotations, and order status.
- Maintain skilled communication with customers.
- Support the sales team in handling routine customer requirements.

Record Keeping & Back Office Support
- Maintain accurate records of quotations, orders, customers, and pricing.
- Update Excel sheets and other business records regularly.
- Provide administrative and documentation support to the sales team.
- Perform routine back-office tasks as assigned.

Industry / Products
- Electrical Switchgear
- Pumps
- Industrial Equipment

Required Skills
Computer Skills:
- Good knowledge of MS Excel.
- Basic computer operation skills.
- Comfortable using email, WhatsApp, and billing/quotation software.

Communication & Coordination
- Basic communication skills in Hindi and English.
- Ability to coordi

📌 Back Office Executive, Industrial Area Phase I (Chandigarh)
🏢 JobTrade
📍 Chandigarh