21 Aug
|
Ambuja Neotia Healthcare Venture
|
Guwahati
21 Aug
Ambuja Neotia Healthcare Venture
Guwahati
Designation: Customer Care Executive/ Sr. Customer Care Executive
Roles and Responsibilities
- Handle patient calls, inquiries, and concerns in a qualified manner.
- Manage front office operations, including billing, discharge summaries, and patient relations.
- Provide excellent customer service to patients and their families during OPD visits.
- Ensure accurate handling of IVR systems and calls processing.
- Work in rotational shifts, including night duty as per hospital schedule.
Desired Candidate Profile
- 1-6 years of experience in healthcare or related field (customer care executive).
- Strong skills in billing, calls handling, discharge summary preparation, front desk management, reception duties.
- Ability to work effectively under pressure with multiple priorities simultaneously.
📌 Customer Care Executive (Guwahati)
🏢 Ambuja Neotia Healthcare Venture
📍 Guwahati