Job Description
Staff Coordination:
- Contact nursing staff and caregivers over the phone as per service requirements.
- Call suitable candidates and coordinate their availability for patient assignments.
- Conduct interviews of nursing staff and caregivers.
- Maintain records of available staff and their work schedules.
- Coordinate with nursing staff regarding patient requirements and service timings.
Client Management
- Communicate with patients' family members and understand their nursing and caregiving requirements.
- Explain available nursing and patient care services to clients.
- Coordinate suitable nursing staff or caregivers according to patient needs.
- Maintain skilled relationships with patients' families.
- Handle client queries and provide timely assistance.
- Follow up with clients to ensure smooth service delivery.
Administrative Support
- Maintain basic records of staff, clients, interviews, and service requirements.
- Coordinate between patients' families and nursing staff.
- Handle phone calls and provide necessary information.
- Support day-to-day office and patient care coordination activities.
Timing
Working Hours:
- 9:00 AM to 6:00 PM
Weekly Off
- Sunday
Additional Requirement
- Sunday may require phone availability or office attendance in case of emergency or urgent requirements.
Experience
Job Requirements:
- Freshers and experienced candidates can apply.
Education
- Graduate
Language Skills
- Fluent in Punjabi
- Fluent in Hindi
Key Skills
- Staff Coordination
- Client Management
- Telecalling
- Interview Coordination
- Customer Service
- Nursing Staff Coordination
- Communication Skills
- Record Management
- Problem Solving
- Follow-up Skills
- Basic Computer Knowledge