Operations Executive

Company: Air-O-Service
Location: Noida, Uttar Pradesh
Employment Type: Full time
Experience: 1–3 Years

About the Role

Air-O-Service is looking for a proactive and organized Operations Executive to manage day-to-day service and operational activities. The role involves coordinating with clients, service engineers, technicians, vendors, and internal teams to ensure smooth execution of service calls, installations, maintenance, and kitchen equipment projects.

Key Responsibilities
- Coordinate and manage daily operational activities and service requirements.
- Receive, record, and track service calls, installation requests, maintenance requests, and client complaints.
- Coordinate with service engineers and technicians for timely site visits and job completion.
- Prepare and share daily work schedules with the service team.
- Follow up with technicians regarding job status, pending work, spare parts, and site requirements.
- Coordinate with clients regarding visit schedules, service updates, quotations, and completion status.




- Maintain proper records of service calls, job sheets, quotations, invoices, and customer details.
- Coordinate with vendors and suppliers for equipment, spare parts, and other required materials.
- Monitor ongoing projects and ensure work is completed within the required timeline.
- Assist in preparing quotations, purchase orders, work orders, and other operational documents.
- Follow up on pending payments and coordinate with the accounts team when required.
- Maintain regular communication between the management, service team, clients, and vendors.
- Prepare daily/weekly operational reports for management.
- Handle customer queries and ensure timely resolution of operational issues.
- Identify delays or issues in service operations and escalate them to the management when required.

Requirements
- Bachelor's degree in Business Administration, Operations, Management, or a related field.
- 1–3 years of experience in opera

📌 Operations Coordinator (Noida)
🏢 Air-O-Service
📍 Noida