Job Title: Entry-Level US Tax Associate (Voice Process)

? Location: Hyderabad

About the Role

WorthPrime Tax is looking for enthusiastic
Entry-Level US Tax Associates
to join our
US Tax Voice Process
team. This is an excellent opportunity for fresh graduates and early-career professionals who aspire to build a career in
US Taxation
.

The role involves interacting with US-based clients over calls, assisting them with tax-related queries, collecting the required information and documents, and ensuring a smooth client experience throughout the tax preparation process.

Who Can Apply?
- Graduates from any stream
*(Preference will be given to Commerce graduates, BBA, and MBA candidates.)*
- Freshers or candidates with
up to 1 year of Voice Process/BPO experience

Key Responsibilities
- Handle inbound and outbound calls with US-based clients.
- Build and maintain professional relationships with clients.
- Explain the tax filing process and company services clearly.
- Request, collect, and follow up for required tax documents.




- Maintain accurate records of client interactions and updates in the company's CRM.
- Coordinate with internal tax preparation teams to ensure timely service delivery.
- Resolve basic client queries and escalate complex issues whenever required.
- Deliver excellent customer service while maintaining confidentiality and professionalism.

Candidate Requirements
- Excellent spoken English (
Mandatory
)
- Robust verbal communication and interpersonal skills
- Good listening and problem-solving abilities
- Basic computer knowledge (MS Office, Email, Internet, and Data Entry)
- Ability to learn internal CRM and tax software
- Customer-focused attitude with a professional approach
- Willingness to work in rotational/night shifts aligned with US business hours
- Self-motivated, punctual, and well-organized

Work Timings
- May to November:
2:00 PM – 11:00 PM
- December to April (US Tax Season):
8:30 PM – 5:30 AM
- *Shift timings may be revised based on bu

📌 US Tax Associate (Hyderabad)
🏢 WorthPrime Tax Legal and Compliance Services
📍 Hyderabad