Roles and Responsibilities
- Manage client relationships through effective communication, ensuring high levels of customer satisfaction and retention.
- Collaborate with internal teams to resolve issues and improve overall service delivery.
- Identify opportunities for growth and upselling/cross-selling services to existing clients.
- Develop solid understanding of client needs and preferences to provide tailored solutions.
- Maintain accurate records of client interactions using CRM software.
📌 Walk-in || Process Associate (Hyderabad)
🏢 North Star BPO(OPC
📍 Hyderabad
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