Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive perks and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start
Caring. Connecting. Growing together.
Primary Responsibilities
- Supports security vulnerability remediation planning and security enhancement requirements related to 3rd party vendor products, collaborating with vendors, technical teams and stakeholders to execute on requirements
- Assist with product patching/upgrades
- Contribute to product tech requirements and product lifecycle discovery
- Documents application change management
- Familiar with industry standard requirements related to data, security, and compliance in an ASC setting




- Ensure optimal performance of applications
- Provide product support according to defined support models, following identified process and workflows related to Issue, Request and Change Management
- Assist with development, review and execution of application test plans as it relates to change management
- Understanding of vendor support models and Master Service Agreement as it relates to SCA for 3rd party vendor products and interfaces
- Assist with remediation of product risk assessments and audit review findings
- Application of ITSM/ITIL standards to deliver consistent practices to achieve service excellence
- Collaborate and Support IT performance improvement initiatives
- Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation

📌 Technical Project Consultant (Bengaluru)
🏢 Optum India
📍 Bengaluru