We are looking for an experienced Sales Manager to drive education-finance sales and customer acquisition through our partner educational institutes.
The role involves managing relationships with students, parents and educational institute partners, driving loan business, ensuring a smooth customer journey and coordinating with internal teams to achieve business objectives.
The ideal candidate should have strong sales and relationship-management experience, excellent communication skills and the ability to work in a target-driven environment.
Key Responsibilities
- Drive education loan sales and business growth through assigned educational institute partners.
- Build and maintain relationships with students, parents and partner institute representatives.
- Understand customer requirements and recommend suitable education loan solutions.
- Explain loan products, processes, documentation, timelines, EMI schedules and applicable policies.
- Manage the end-to-end customer journey from lead generation and counselling to loan processing and disbursement.
- Ensure timely collection and accurate submission of required customer documents.
- Follow up with customers and internal stakeholders to ensure smooth processing of applications.
- Coordinate with Relationship Managers, Sales, Credit, Operations and other internal teams to resolve customer and process-related issues.
- Monitor leads, conversions, application status and sales performance.
- Identify opportunities to improve conversion rates and business volumes at assigned partner institutes.
- Handle customer escalations and maintain a high level of customer satisfaction.
- Maintain robust professional relationships with partner educational institutes and key stakeholders.
- Achieve assigned sales, revenue and business targets.
- Track and report sales performance, pipeline and key business metrics to management.
- Identify market opportunities and contribute to strate