21 Aug
|
JM Lifestyle Interior Projects (D'LIFE INTERIORS
|
Bengaluru
21 Aug
JM Lifestyle Interior Projects (D'LIFE INTERIORS
Bengaluru
Assistant Client Manager – B2C Interior
Company: D’LIFE Interiors
Position: Assistant Client Manager – B2C Interior
Locations: HSR Layout, Whitefield & Yelahanka, Bangalore
Department: Client Management / Sales
Employment Type: Full time
Job Summary
We are looking for a customer-focused and proactive Assistant Client Manager to handle B2C residential interior clients across HSR Layout, Whitefield, and Yelahanka. The role involves understanding client requirements, coordinating with internal teams, managing follow-ups, and ensuring a smooth customer experience throughout the interior project journey.
Key Responsibilities
- Handle B2C residential interior enquiries and understand client requirements.
- Communicate with clients through calls, meetings, WhatsApp, and other channels.
- Understand client preferences, budget, space requirements, and expectations.
- Assist the Client Manager in managing customer relationships from enquiry to project handover.
- Coordinate with Interior Designers, Sales Teams, Project Teams, and other departments.
- Schedule client meetings,
design discussions, and site visits.
- Follow up with prospective clients and support lead conversion.
- Explain design concepts, product details, project timelines, and processes to clients.
- Prepare and share quotations, proposals, and other client-related documents.
- Maintain regular follow-ups and keep clients updated on project progress.
- Handle customer queries and coordinate with the concerned teams for timely resolution.
- Maintain accurate records of client discussions, requirements, follow-ups, and project status.
- Assist in resolving customer concerns and maintaining high customer satisfaction.
- Collect customer feedback and support the team in obtaining positive reviews and referrals.
- Support the Client Manager in achieving sales and customer satisfaction targets.
Requirements
- Any Bachelor's degree
- 1–4 years of experience in Client Management, Customer Relationship Management,
📌 Assistant Client Manager (Bengaluru)
🏢 JM Lifestyle Interior Projects (D'LIFE INTERIORS
📍 Bengaluru