Software Engineer — Bengaluru, India
About Auxia
Auxia is an agentic AI platform that helps enterprises deliver personalized 1:1 customer journeys. Our Decision Agent determines the optimal message, timing, channel, and incentive for each individual user — processing
3B+ events/day
,
25K+ queries/second
, and
1B+ decisions/day
at sub-100ms latency.

We serve global enterprises including Atlassian, The Guardian, Docomo, Comcast, Mercari, and MUFG Bank across email, push, in-app, and messaging channels. Backed by $23.5M from VMG Technology Partners, Stage 2 Capital, and MUFG Innovation Partners.

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The Hard Problems
Auxia isn't a typical SaaS platform. Here's what makes the engineering genuinely interesting:
- Multi-tenant ML serving at scale. A single shared platform serves 20+ enterprise customers, each with millions of users, hundreds of treatments, and unique business constraints — all at sub-100ms p99. Every architectural decision has to balance isolation, performance,



and cost across customers.
- Real-time decisioning under uncertainty. Our Decision Agent picks the best action for each user from hundreds of options using contextual bandits and ML models, learning continuously from live interactions. Cold-start, exploration-exploitation tradeoffs, and feedback loops are daily problems.
- Enterprise data integration. Every customer brings different data formats, volumes, schemas, and infrastructure (Snowflake, BigQuery, S3, CDPs). Onboarding a current customer's data pipeline needs to be fast and reliable — we're building toward fully automated ingestion.
- Agentic AI systems. Our Analyst Agent autonomously queries data, runs analyses, and generates insights for enterprise marketers. Building reliable, observable AI agents that interact with real production data is a frontier problem.

What You'll Work On?
Depending on your interests and strengths, you'll work across some combination of:
- Platform Infrastructure — Kuberne

📌 Staff Software Engineer (Bengaluru)
🏢 Auxia
📍 Bengaluru