About the Role
We are looking for a well-spoken, customer-focused Business Development Executive to join our voice process team. This role is ideal for candidates coming from a restaurant, hospitality, or guest-service background — someone used to handling guests, taking orders, managing reservations, or resolving customer concerns with warmth and professionalism. Telecalling experience (Airtel or similar) is also welcome.

Key Responsibilities
- Make outbound calls to prospective customers and generate business leads
- Handle inbound customer queries and convert inquiries into sales opportunities
- Deliver a friendly, guest-service style experience over the phone — the same warmth and attentiveness used in restaurant/hospitality settings, applied to customer calls
- Build and maintain strong client relationships through clear, courteous communication
- Achieve monthly sales targets and contribute to team performance
- Maintain accurate records of calls, leads, and follow-ups




- Coordinate with the sales/support team for smooth customer handling

Requirements
- Experience in the restaurant, hospitality, F&B;, or guest-relations industry (front desk, guest service, order-taking, reservations, or customer support) — OR prior telecalling experience (Airtel/telecom background preferred)
- Fluency in English, Hindi, and Punjabi (spoken and written)

What We Offer
- Fixed salary + attractive sales incentives
- Fixed day shift (9 AM – 6 PM), no night shifts
- A friendly, team-oriented work culture
- Great fit for hospitality professionals looking to move into a stable office-hours role
- Excellent communication, patience, and people-handling skills
- Comfortable working target/incentive-based roles
- Basic computer proficiency (MS Office, CRM tools a plus)

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:
- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Business Development Executive – Voice Process (Ludhiana)
🏢 AV Acoustics
📍 Ludhiana