Role & responsibilities
- Team Management:
- Lead, mentor, and manage a team of ASMs and RMs in the city.
- Ensure each team member meets their targets and follows the sales process.
- Conduct daily/weekly reviews to track performance, productivity, and pipeline health.
- Foster a high-performance culture and accountability across the team.
- Revenue & Target Achievement:
- Own the citys monthly upselling revenue targets and deliver consistent growth.
- Drive adoption and increased usage of all VAS offerings across the existing customer base.
- Strategically push higher-value plans and services to increase average revenue per customer.
- Sales Strategy Execution:
- Create and implement city-level sales plans based on company objectives.
- Monitor market trends, customer feedback, and competitor activity to fine-tune strategy.
- Collaborate with marketing and product teams to run city-specific campaigns.




- Process & Reporting:
- Ensure 100% CRM compliance and data hygiene.
- Share daily/weekly performance reports with leadership.
- Conduct regular field visits to support ASMs & RMs and ensure on-ground alignment.
- Customer Success & Retention:
- Work closely with the support and operations team to ensure existing clients are satisfied.
- Help resolve escalated customer issues and ensure long-term retention.

Preferred candidate profile
- Bachelor's degree is preferred .
- Skilled experience of 6-9 years in Sales.
- Problem-solving attitude
- Customer-oriented mindset
- Knowledge of customer relationship management (CRM) practices
- Influencing Skills
- Presentability is required
- Fluent in communication

📌 City Head (Indore)
🏢 Petpooja
📍 Indore