Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full time professionals, and our annual growth rate exceeds 25%.

We are looking for a Quality Assurance & UAT Engineer with strong experience in manual testing, UAT, dialer/outbound contact center testing, and end-to-end integration testing. The ideal candidate will validate business workflows,



integrations, APIs, authentication processes, and dialer functionality while ensuring production readiness and a high-quality customer experience.

Responsibilities
- Plan and execute UAT and manual testing for enhancements, releases, and business workflows, covering positive, negative, boundary, and end-to-end scenarios.
- Review business requirements, user stories, acceptance criteria, and functional designs to create comprehensive test scenarios, test cases, and test scripts.
- Perform end-to-end and integration testing across CRM, contact center, telephony, workforce management, APIs, and enterprise applications.
- Test dialer and outbound contact center functionality, including campaigns, dialing modes, call routing, agent availability, dispositions, retry/re-dial logic, pacing, contact lists, campaign rules, and call outcomes.
- Validate MFA, SSO, identity verification, authentic

📌 Quality Assurance (New Delhi)
🏢 Miratech
📍 New Delhi