Operations Manager

Location:
T. Nagar, Chennai

Employment Type:
Full-time, On-site

Experience:
4–8 years

About Illuminate Communication

Illuminate Communication is a growing branding, design and communication studio based in Chennai, working across
luxury, hospitality, lifestyle, real estate and culture
. We partner with brands to build thoughtful identities, impactful communication and meaningful digital experiences.

As we continue to grow, we're looking for an experienced
Operations Manager
to bring structure to our day-to-day operations, improve team efficiency and ensure projects move smoothly from brief to delivery.

Role Overview

The Operations Manager will oversee the
day-to-day functioning of the studio
, ensuring that teams, timelines, projects and internal processes are well coordinated.

You'll work closely with the Founder and act as a central point between our
design, social media, content, development and accounts teams
, helping ensure that responsibilities are clear, deadlines are met and projects are executed efficiently.





This role is ideal for someone who enjoys bringing
structure, accountability and organisation to a fast-moving creative setting
.

Key Responsibilities
- Oversee
end-to-end project execution
, ensuring timely, accurate and high-quality delivery.
- Own project timelines and proactively identify and resolve
delays, bottlenecks and dependencies
.
- Coordinate work across
design, social media, content, development and accounts teams
.
- Manage
team workload, resource allocation and project planning
across multiple active accounts.
- Conduct regular project and work-in-progress reviews to track deliverables and deadlines.
- Build, document and improve
internal processes, SOPs and workflows
.
- Maintain project trackers, operational dashboards and internal documentation.
- Ensure client feedback, approvals and follow-ups are properly communicated and actioned.
- Coordinate
billing, receivables, vendor payments and freelancer/

📌 Operations Manager (Chennai)
🏢 Illuminate Communication
📍 Chennai