About the Role

We are looking for a
ServiceNow Discovery Engineer
to join an enterprise-scale Discovery Engineering squad that executes discovery across millions of infrastructure targets on daily and weekly schedules. You will design and build AI agents that analyze Discovery logs, classify failures, identify root causes, and generate corrections to Discovery probes and patterns with appropriate testing guardrails, while also developing observability agents that continuously assess MID Server health, throughput, and coverage. The role requires
4+ years of hands-on ServiceNow Discovery experience
including MID Servers, Patterns/Probes, and CMDB/CSDM data quality.

What you will do
- Design and build AI agents that continuously analyze Discovery logs, execution results, errors, and failed discoveries at scale.
- Develop agents capable of classifying and correlating failures, performing troubleshooting, identifying probable root causes, and recommending corrective actions.




- Build capabilities for agents to analyze and recommend or generate corrections to ServiceNow Discovery probes and patterns, with appropriate testing, guardrails, and human approval before production changes.
- Convert operational knowledge, runbooks, and recurring troubleshooting procedures into reusable agentic workflows, progressively reducing manual investigation and improving Discovery reliability.
- Design and build AI agents that continuously assess the health of the ServiceNow Discovery ecosystem, including MID Servers, discovery schedules/playbooks, target execution, throughput, latency, failures, retries, and discovery coverage.
- Develop agents that regularly collect, aggregate, and interpret metrics and telemetry from ServiceNow Discovery, MID Servers, logs, monitoring platforms, and other relevant data sources.

Must haves
- Hands-on experience with
ServiceNow Discovery
of at least
4 years
, including MID Servers, Discovery Patterns/Probes, credentials, schedules, Discovery Status, EC

📌 ServiceNow Discovery Engineer (India)
🏢 AgileEngine
📍 India