We are looking for a motivated, confident, and customer-oriented Customer Relationship Executive (CRE) to handle customer interactions, generate leads, provide information about company products/services, and maintain strong client relationships. The ideal candidate should have excellent communication skills, a positive attitude, and a target-oriented approach.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Understand customer requirements and provide appropriate information.
- Maintain accurate customer records and regularly update databases.
- Handle customer queries and complaints politely and effectively.
- Coordinate with the sales team regarding client requirements and follow-ups.
- Maintain proper call records, follow-up details, and reports.
- Build and maintain positive relationships with customers.
Requirements
- Excellent communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Strong convincing, negotiation, and follow-up skills.
- Customer-focused and professional approach.
- Ability to handle queries confidently and politely.
- Target-oriented and self-motivated.
- Previous experience in telecalling, customer service, sales, or real estate will be an added advantage,and freshers can also apply.
Preferred Skills
Communication | Customer Handling | Follow-Up | Sales Coordination | MS Office