Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start
Caring. Connecting. Growing together.
Primary Responsibilities
- Technical and functional product knowledge across the product portfolio, along with the ability to collaborate effectively with cross-functional IT teams, vendors, and product stakeholders
- Product requirement definition and analysis. Serve as liaison to translate business requirements to technical solutions
- Understand and support best practices as it relates to data management across products
- Fosters teamwork and innovation.
Shares product knowledge and provides technical guidance in support of other teams related to products in the workplace
- Understands product lifecycle methodology. Supports product lifecycle and product roadmap/strategy for multiple products
- Support new product implementations, product upgrades, and product transitions (clinical, revenue cycle, and/or administrative products)
- Develops and maintains product support models and ensures product documentation exists and is maintained utilizing standard tool sets
- Ensures clear communication of system capabilities, limitations, and potential impacts on business operations
- Identifies product risks and deficiencies and works to mitigate with vendors and stakeholders
- Perform product audits, risk assessments and remediation. Broad understanding of security vulnerabilities and policies to ensure compliance
- Assists with analyzing and evaluating 3rd party vendor products (clinical, revenu