- Handle customer queries received through social media platforms such as Facebook, Instagram, X, etc.
- Work in a 90% Chat / 10% Calling blended process.
- Resolve customer queries efficiently while maintaining excellent customer satisfaction.
- Handle travel-related queries, bookings, changes, cancellations and other customer requests.
- Identify upselling and cross-selling opportunities and recommend relevant travel products/services.
- Maintain accuracy and quality while handling multiple conversations simultaneously.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Social Media Travel Support Executive (Delhi)
🏢 Province Info Tech
📍 Delhi
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