Job Postion – IT Executive

Role Overview

The IT & Systems Support Executive will be responsible for providing day-to-day IT support to employees, managing user accounts and email systems, maintaining server access, and ensuring smooth operation of the company’s IT infrastructure.

Key Responsibilities

1. Email & User Account Management
- Create, configure, modify, and deactivate employee email accounts.
- Manage email passwords, password resets, mailbox access, and security settings.
- Maintain and manage the company email administration panel.
- Configure email forwarding, shared mailboxes, aliases, and distribution groups.
- Provide and revoke mailbox access based on employee requirements and approvals.
- Manage mailbox backup, migration, and deletion when required.
- Resolve Outlook and email login-related issues.

2. IT Helpdesk & User Support
- Provide first-level technical support to employees for IT-related issues.
- Troubleshoot login, email, device, application, and connectivity issues.
- Resolve current device login and account configuration issues.




- Support employees with Outlook and Microsoft 365-related issues.
- Maintain records of IT support requests and their resolutions.
- Escalate complex technical issues to vendors or senior IT personnel when required.

3. Server & Access Management
- Maintain and monitor company servers and related services.
- Manage server user accounts and access permissions.
- Provide, modify, and revoke folder/server access as per authorization.
- Maintain proper access controls and ensure employees have appropriate permissions.
- Monitor server availability and report technical issues.
- Coordinate server maintenance, updates, backups, and troubleshooting with vendors/IT teams.

4. Microsoft 365 / Email Administration
- Manage Microsoft 365 user accounts and licenses.
- Configure email security and user access settings.
- Manage mailbox permissions, forwarding rules, and shared mailboxes.
- Assist with email security issues,

📌 IT Executive( Freelancer) (CBD Belapur)
🏢 Navitera
📍 CBD Belapur