Dear Candidate,
Greetings from TATA Consultancy Services
Thank you for expressing your interest in exploring a career possibility with the TCS Family.
Hiring For:- Service Now ITAM (SAM/HAM)
Location: Hyderabad
Experience: 5 to 13yrs
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Key Responsibilities
Implement and configure Service Now SAM Pro and HAM Pro modules. Manage software license compliance, normalization, reconciliation, and optimization. Configure software models, license metrics, publishers, and entitlements. Implement hardware asset lifecycle processes including procurement, deployment, transfer, refresh, and disposal. Integrate Service Now ITAM with discovery tools, SCCM, Intune, JAMF, Flexera, Snow, and other asset sources. Configure and maintain CMDB, asset repositories, and related workflows. Develop and customize Service Now applications using: Business Rules Script Includes Client Scripts UI Policies Flow Designer Integration Hub Build reports, dashboards,



and KPIs for asset governance. Collaborate with IT, Procurement, Finance, Security, and Audit teams. Support software audits and compliance reviews. Perform data analysis, cleansing, and reconciliation activities. Participate in platform upgrades, enhancements, and best practice implementations. Required Skills
Service Now
Robust experience in: ITAM (SAM Pro & HAM Pro) CMDB Discovery Service Catalog Incident & Change Management Flow Designer Integration Hub Software Asset Management (SAM)
Software normalization and reconciliation. License management and compliance. Publisher packs configuration. Saa S License Management. Microsoft, Oracle, Adobe, IBM licensing knowledge. Hardware Asset Management (HAM)
Asset lifecycle management. Stockroom and inventory management. Asset contracts and procurement processes. Asset tracking and disposal workflows. Technical Skills
Java Script REST/SOAP APIs Service Now Scripting Integrat

📌 Servicenow Itam Hyderabad
🏢 Tata Consultancy Services
📍 Hyderabad