Duties and responsibilities

Financial Returns

Works with superior in the preparation and management of the department’s budget. Duties include:
Assists in co-ordinating the preparation of the departmental annual budget
Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
Controls and analyzes, on an on-going basis, the level of the Sales,Costs,Issuing of food, Quality and presentation of food products, Condition and cleanliness of facilities and equipment, Guest satisfaction, Marketing.
People

Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:
Assists in planning for future staffing needs
Assists in recruiting in line with company guidelines
Prepares and administers detailed induction program for recent staff
Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation




Ensures training needs analysis of Kitchen staff is carried out and training programmes are designed and implemented to meet needs
Provides input for probation and formal performance appraisal discussions in line with company guidelines
Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
Regularly communicates with staff and maintains positive relations
Approves leave after considering hotel occupancies
Guest Experience

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
Take action to address these needs in order to exceed their expectations
Create a positive hotel image in every interaction with internal and external customers
Adhere to hotel brand standards
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
Assist guests and escort them to locations within the hotel at their request
Maintain knowledge of special programs and events i

📌 Sous Chef Gurugram
🏢 Holiday Inn Gurgaon NH8
📍 Gurugram