We are hiring customer-focused professionals for an
International Voice Process
role. You will interact with international customers, understand their concerns, and provide quick and effective resolutions.
Key Responsibilities
- Handle customer queries through international voice calls.
- Provide accurate information and resolve customer concerns.
- Maintain qualified communication and call etiquette.
- Achieve defined quality, productivity, and customer satisfaction targets.
- Maintain accurate records of customer interactions.
Requirements
- 1–2 years of experience
in International Voice / BPO / Customer Support.
- Excellent spoken English and strong communication skills.
- Good listening and problem-solving abilities.
- Comfortable working in rotational and international shifts.
- Customer-focused attitude with professional call handling skills.
📌 Customer Service Representative (Pune)
🏢 Impetus Career Consultants
📍 Pune
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