Front Office Executive

Organization: Pulse Heart Hospital
Department: Administration / Front Desk
Employment Type: Full-Time

Job Summary

We are looking for a smart, well-presented, and courteous Front Office Executive to manage the hospital reception area. The candidate will be the first point of contact for patients and visitors and will ensure smooth registration, billing coordination, and overall front desk operations.

Key Responsibilities
- Greet and assist patients and visitors in a skilled manner.
- Handle patient registration, appointment scheduling, and billing coordination.
- Maintain patient records and update hospital management systems.
- Answer phone calls and respond to inquiries promptly.
- Coordinate with doctors, nurses, and other departments.
- Manage cash handling and payment receipts (if applicable).
- Ensure reception area is organized and welcoming at all times.





Required Qualifications
- Graduate in any discipline (preferred).
- 1–3 years of experience in hospital/clinic front office (preferred).
- Basic computer knowledge (MS Office, Hospital Management Software).
- Good communication skills (local language + English).

Skills Required
- Pleasant personality and professional appearance
- Strong communication and interpersonal skills
- Customer service orientation
- Ability to multitask and handle pressure
- Attention to detail

Preferred
- Experience in healthcare or hospital setup
- Knowledge of insurance processing

Job Type: Full-time

Pay: ₹15,682.99 - ₹23,752.30 per month

Benefits:
- Provident Fund

Work Location: In person

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