About the job

About Air India SATS Airport Services Private Limited (AISATS)
AISATS is a leading airport services provider in India and a 50:50 joint venture between Air India Limited (a Tata Group Company) and SATS Ltd., one of the world's leading providers of gateway services and airline catering solutions. AISATS delivers a comprehensive range of airport services, including passenger and baggage handling, ramp services, aircraft cleaning, load control, flight operations, and cargo handling services across India. Driven by a commitment to operational excellence, safety, and customer satisfaction, AISATS continues to set industry benchmarks in aviation ground handling services.

Role Overview
The role is the central owner for design, development, governance and maintenance of centralized learning content across AISATS.
The incumbent will ensure all learning content is instructionally effective, digitally engaging, current and compliant with applicable DGCA, IATA, Safety, Security, airline/customer and internal requirements.




The role will also drive digital and AI-enabled content development, multilingual learning solutions, content governance, RoR/version control and end-to-end delivery of learning-content projects.

Location: Gurugram
Department: Learning & Talent Development

SPECIFIC RESPONSIBILITIES
Own centralized training content across classroom, e-learning, blended learning and performance-support formats.
Maintain RoR, version control, review cycles, approval records and centralized content repositories.
Ensure regulatory and compliance requirements including DGCA, IATA, Safety, Security and airline/customer standards are accurately embedded in relevant content.
Partner with SMEs and functional stakeholders for technical validation and timely content updates.
Design and develop e-learning, interactive modules, assessments, videos, posters, infographics, job aids and other digital learning assets.
Use tools such as Articulate Storyline/360, Snagit, Canva,

📌 Assistant Manager Instructional Design Gurugram
🏢 Air India SATS Airport Services Private Limited (AISATS)
📍 Gurugram