To lead the creation and delivery of creative Learning & Development strategies that build organizational capability, foster a culture of continuous learning, and equip employees with the skills, knowledge, and mindset required to achieve business excellence and brand objectives for our dining vertical.
Drive Operational Excellence
- Design and implement Training Needs Analysis to identify skill gaps and address areas for improvement.
- Develop annual and monthly training plans to enhance operational efficiency and service quality.
- Define training objectives focused on achieving organizational growth and delivering high-quality service.
- Plan and deliver effective training programs using a diverse range of instructional methods—including in-person sessions, virtual platforms, hands-on activities,
and e-learning modules strategically tailored to meet varying learner needs and operational goals.
Applied Learning
- Design and implement learning programs that focus on practical, hands-on experience, enabling employees to apply new skills to their roles.
- Facilitate interactive training sessions using real-world scenarios and simulations to enhance problem-solving and decision-making skills.
- Evaluate applied learning outcomes through regular audits, ensuring that training programs lead to tangible performance improvements.
People Management
- Assist in recruitment and selection to hire employees who align with company values and operational needs.
- Provides guidance and mentorship to trainers and employees, helping them achieve their career development goals and enhance their capabilities
- Manage employee relations, including coaching, counselling, and disciplinary actions, in collaboratio
📌 Senior Training Manager (Delhi)
🏢 DLF Hospitality
📍 Delhi
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