Raniwala Jewellers Pvt. Ltd. is a distinguished heritage luxury jewellery house renowned for its timeless Polki craftsmanship. Blending traditional artistry with contemporary design, we create exquisite jewellery that celebrates elegance, craftsmanship, and legacy.
We are looking for a passionate and customer-centric Retail Jewellery Consultant to deliver an exceptional luxury shopping experience while driving sales and building lasting client relationships.
Key Responsibilities
Client Experience & Relationship Management
- Welcome and assist clients with a personalized luxury retail experience.
- Understand customer preferences, occasions, and budgets to recommend suitable jewellery.
- Build long-term relationships to encourage repeat purchases and referrals.
- Address customer queries and concerns professionally while ensuring high levels of satisfaction.
Product Knowledge & Styling
- Develop in-depth knowledge of Polki, diamond, gold, and gemstone jewellery.
- Explain product features, craftsmanship, heritage, and value to customers.
- Provide styling recommendations for weddings, festive occasions, and special events.
- Stay updated on the latest jewellery trends and recent collections.
Sales & Business Growth
- Achieve individual and store sales targets consistently.
- Upsell and cross-sell complementary products to maximize customer value.
- Identify opportunities to enhance the customer experience and contribute to revenue growth.
- Maintain accurate records of customer interactions and follow-ups.
Store Operations
- Ensure jewellery displays are well-presented and aligned with brand standards.
- Maintain the store's cleanliness, ambience, and visual merchandising.
- Support in-store events, exhibitions, and promotional activities.
- Process billing and customer transactions accurately using POS systems.