Cold Calling Agent (Outbound Call Center) – Fully Remote

Are you a confident communicator who enjoys speaking with people, handling objections, and creating opportunities? Calls Experts is looking for high-performing, cold calling agents to join our growing global team.

This is not a chat or email support role. If you're looking for a fast-paced, phone-based opportunity where your communication skills directly impact your earnings, we'd love to hear from you.

About Calls Experts

Calls Experts is a global contact center solutions provider with over 15 years of experience serving clients across North America. We help connect qualified prospects with licensed insurance professionals through exceptional customer engagement.

What You'll Do
Make and receive calls with prospective clients (primarily outbound cold calling)
Build rapport and engage potential customers professionally
Pre-qualify prospects for Life Insurance and Final Expense quotes
Handle objections confidently and keep conversations moving forward
Gather accurate customer information




Transfer qualified prospects to licensed Sales Advisors
Maintain professionalism while meeting quality and performance expectations

Please Note: You will not be selling insurance. Licensed advisors handle all consultations and sales.

What We're Looking For
We're seeking individuals with strong English fluency who are comfortable speaking with current people every day.

Preferred qualifications include:
Excellent spoken English with a explicit, professional accent
Robust communication and active listening skills
Confidence handling objections and difficult conversations
Appointment setting, lead generation, customer service, or call center experience
Ability to build rapport quickly and identify customer needs
Self-motivated with a positive attitude and willingness to learn
Adaptability to different projects and campaigns

Schedule
Full-time
Ability to work 8 or 9 hours between 9:00 AM – 9:00 PM ED

📌 Customer Service Representative Mumbai
🏢 Callsexperts
📍 Mumbai