A
bout Interactly.ai

Interactly.ai is transforming healthcare operations with AI-powered automation across scheduling, lab follow-ups, eligibility checks, prior authorization, and insurance verification. Our multimodal AI agents work across voice, email, chat, fax, and EHR integrations improving patient access, reducing staff burden, and accelerating care delivery.

We serve 2,000+ physicians and healthcare providers, delivering measurable outcomes, 20–30% fewer no-shows and thousands of staff hours saved. Now, we're scaling our AI platform and we want you to help lead that charge.

Role Overview

Own infrastructure architecture, scalability, and reliability. Set technical direction, define SRE practice, and mentor engineers. Build and operate AI-scale infrastructure powering real-time healthcare workflows.

Key Responsibilities

Architecture & Platform
- Design scalable, secure, cost-efficient AWS/GCP architectures for AI and healthcare workloads
- Lead IaC standards and reusable modules org-wide; own GitOps practices
- Architect optimized Kubernetes (EKS/GKE) for HA, scale,



and GPU workload orchestration

Reliability Engineering
- Define and drive reliability targets (SLOs/SLIs); establish SRE practice
- Lead incident management, RCA, and blameless post-mortems for critical systems
- Partner on infrastructure hardening and compliance (SOC 2, HIPAA)

AI-First Engineering
- Lead AI/ML inference and GPU infrastructure scaling in production
- Evaluate and introduce AI tooling, platforms, and automation best practices
- Contribute to LLM deployment pipelines and AI systems reliability

Leadership & SDLC
- Mentor L1/L2 engineers; influence cross-team infrastructure decisions
- Drive DevSecOps maturity across the SDLC (policy-as-code, SBOM, supply-chain security)
- Evaluate and introduce current tooling and platforms

Requirements
- 4–7 years infrastructure/platform/DevOps/SRE
- Deep expertise in AWS & GCP large-scale production systems
- Advanced Kubernetes (cluster design

📌 Infrastructure Engineer – (Hyderabad)
🏢 Interactly.ai
📍 Hyderabad