Experience:
7+ Years

Experienced Siebel CRM & Integration Engineer with expertise in
Siebel CRM (TPM), Oracle PL/SQL, Azure Cloud (IaaS/PaaS), and Enterprise Integrations
. Proven track record in designing and supporting integrations using
Siebel EAI/EIM
, managing
Oracle databases
, implementing
Azure-based solutions
, and ensuring
SOX-compliant, ITIL-aligned operations
. Skilled in
master data management, release upgrades, production support, automation scripting, and stakeholder collaboration
across global enterprise environments.

Key Skills:
- Siebel CRM (TPM), EAI, EIM, Integration Pack
- Oracle PL/SQL & Database Administration
- Azure Data Factory, Function Apps, Key Vault, Azure SQL
- Enterprise Application Integration & Master Data Management
- SOX Compliance & ITIL Processes
- CI/CD (GitHub, Jenkins, Azure DevOps)
- Shell & PowerShell Scripting
- Release Management, Testing & Production Support

Roles & Responsibilities
- Customize, configure, and support
Siebel CRM Trade Promotion Management (TPM)
applications to meet business requirements.
- Design, develop,



and maintain integrations between
Siebel CRM, Oracle databases, and enterprise applications
.
- Develop and support data migration and ETL processes using
Siebel EAI, EIM, Workflows, and Oracle PL/SQL
.
- Manage and support
Azure IaaS/PaaS services
, including Azure SQL, Data Factory, Function Apps, and Key Vault.
- Participate in
Siebel CRM and Oracle DB upgrade activities
, including impact analysis, testing, and deployment support.
- Implement and maintain
master data governance
and data quality solutions across integrated systems.
- Provide
L2/L3 production support
, troubleshooting, root cause analysis, and issue resolution within SLA timelines.
- Develop automation scripts using
Shell, Cron, and PowerShell
for monitoring and operational efficiency.
- Ensure adherence to
SOX compliance, security standards, and ITIL-based change and release management processes
.
- Conduct functional, regression

📌 Trade Promo Management (Gurugram)
🏢 Capgemini
📍 Gurugram