? We're Hiring: Java Backend Engineer (L2 Production Support)

(70% Support / 30% Development)

? Remote (India)

? Shift: 9:00 AM – 6:00 PM IST (with shared on-call rotation)

? Full-time with Samay India

⏱ Looking for candidates who can join within 30 days

About the Role

We're looking for a hands-on Java Backend Engineer to join our squad as an L2 Support Engineer (70% Support / 30% Development), focused on supporting, maintaining, and enhancing integrations with Oracle Retail Cloud MFCS.

The ideal candidate has a strong development background paired with production support experience — comfortable troubleshooting across multiple services, identifying root causes, implementing permanent fixes, and collaborating with senior engineers when deeper escalation is needed.

This role suits someone who understands how backend services communicate across systems and can debug production issues while still contributing to ongoing development and improvements.

What You'll Do
- Build solid understanding of Oracle Retail Cloud MFCS — its APIs, integration points,



and upstream/downstream services
- Monitor, troubleshoot, and support integrations with Oracle Retail Cloud MFCS and related backend services
- Analyze logs, DB queries, API responses, and Kafka events to identify and resolve production issues
- Pinpoint whether issues originate in the application, database, integration layer, or an external system
- Lead production incident resolution, perform root cause analysis, and implement permanent fixes
- Maintain and enhance Java/Spring Boot applications — bug fixes, enhancements, performance tuning
- Write and maintain unit/integration tests, and contribute to broader testing strategy
- Follow engineering best practices: code reviews, monitoring, documentation
- Partner with L3/Lead engineers on deeper technical or architectural issues
- Participate in on-call support, ensuring issues are tracked and escalated appropriately

What You'll Bring
- 3–5 years of experience

📌 Java Backend Engineer (India)
🏢 Samay Consulting
📍 India