Job Description Position Overview
nWe are looking for an E-Commerce Senior Logistics Executive to own the end-to-end order fulfilment ecosystem across our B2B and D2C channels. You will be monitoring and coordinating with our warehouse team, marketplace partners, shipping aggregators, and end customers - ensuring every order leaves on time, every dispute is resolved quick, and every delivery milestone is tracked without gaps.
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n Key Responsibilities
n Supervising Order Processing & Fulfilment
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Supervise daily B2B and D2C order processing, picking, packing, and dispatch across Shopify D2C, Amazon, Nykaa, Myntra, Tira, and other B2B channels.n
Ensure order SLAs are met consistently across Shopify D2C, Amazon, Nykaa, Myntra, Tira, and other B2B orders.n
Maintain packaging quality standards aligned with brand guidelinesn

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n Logistics Coordination
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Serve as the primary point of contact with Delhivery, Shiprocket and other shipping partners for AWB generation, pickup scheduling, and last-mile coordinationn




Coordinate with B2B partners for inward and outward logistics, purchase orders, and delivery confirmationsn
Proactively track shipments, flag delays, and drive resolution before customer escalationsn

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n Disputes & Claims Management
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Raise, track, and follow up on shipment disputes, lost shipments, RTO (Return to Origin) cases, NDR (Non-Delivery Reports), and damage claims with shipment partners and B2B partnersn
Maintain documentation and MIS for all open disputes and resolution statusn
Coordinate with the finance team for COD remittancesn

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n Unicommerce & Systems Management
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Manage the Unicommerce dashboard for order syncing, inventory updates, manifest generation, and channel-wise fulfilment trackingn
Ensure accurate SKU-level inventory movement records and flag discrepancies proactivelyn
Liaise with the tech/marketplace team for any Unicommerce integration issuesn

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n Requirements
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📌 Senior Executive Logistics Noida
🏢 The Formularx
📍 Noida