Zoho Corporation is hiring for the role of Technical Support Engineer!
Responsibilities
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Build a rapport with customers with transparent and confident communication.
Focus on customer satisfaction and first-time resolution.
Engage with the technical team to provide faster resolutions to technical issues.
Work closely with the technical content team to identify gaps in the help module.
Should be willing to work night shifts.
Requirements
BE/BTech/MCA in Computer Science or a related field.
Fresh graduates are welcome.
Valuable communication skills.
Willingness to work night shifts.
📌 Technical Support Engineer Chennai (India)
🏢 Unstop
📍 India
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