Own end-to-end technical architecture for ServiceNow programs, including solution design,

integration patterns, setting strategy, data architecture, security model, portal architecture,

and deployment governance.
Translate business and operating model requirements into scalable ServiceNow technical solutions

across one or more product lines such as ITSM, ITOM, CSM, HRSD, SPM, IRM, or custom applications.
Define and enforce platform standards for scripting, scoped app design, CMDB and data model

integrity, API integrations, DevOps and CI/CD alignment, portal design patterns, and upgrade-secure

extensibility.
Provide hands-on technical leadership for complex builds, including Flow Designer, IntegrationHub,

Script Includes, business rules, workspace and portal components,



search experiences, and

external system integrations.
Lead technical design workshops, architecture reviews, proof-of-concepts, and design authority

forums with stakeholders, delivery teams, and customer leadership.
Mentor developers, leads, and consultants on architecture patterns, engineering quality, portal

design strategy, performance optimization, and secure development best practices.
Identify risks, technical debt, and non-scalable customizations early, and steer delivery toward

maintainable out-of-box aligned architecture decisions.

📌 Service Now Director Hyderabad
🏢 People Prime Worldwide
📍 Hyderabad