Key Responsibilities:
Monitor the health and performance of the SaaS connector portfolio.
Work closely with the product team to plan, prioritize, and execute feature development.
Manage product backlog, develop feature requirements, and define acceptance criteria.
Partner with stakeholders on internal communications, business reviews, and reporting.
Collaborate with engineering teams to execute feature improvements and resolve incidents.
Participate in scrum ceremonies and Agile development processes.
Work directly with customers for research, connector onboarding, and incident triaging.
Translate technical details into business outcomes and provide clarity in ambiguous situations.
Ensure solutions are customer-focused and deliver measurable value.
Skills We're Looking For:
5+ years of work experience,
including 3+ years in product management.
Solid SQL skills.
Experience as a Product Manager, Product Owner, Technical Program Manager, or Data Analyst.
Experience collaborating with engineering or technical delivery teams.
Familiarity with Agile methodology.
Excellent written and verbal communication skills.
Highly organized, detail-oriented, and adaptable multitasker.
Solid problem-solving abilities and interpersonal skills.
Ability to build relationships and collaborate across teams.
Customer-focused mindset with empathy for user needs.
Alignment with team values: Curiosity, Ownership, Collaboration, Kindness, and Integrity.