We are looking for a
results-driven Sales Representative
who is confident speaking with customers, understanding their needs, and
converting sales opportunities into paying clients
.
This role is ideal for someone with experience handling
B2C sales calls for US or Canadian customers
, preferably within the
home services industry
. We are
not
simply looking for someone who can make a high volume of cold calls — we need someone who can
build rapport, identify customer needs, overcome objections, follow up, and close the sale
.
Key Responsibilities
- Handle inbound and outbound sales calls with customers in the US and Canada.
- Understand customer requirements and recommend the appropriate home service.
- Convert leads and inquiries into confirmed bookings.
- Build rapport and establish trust with potential customers.
- Identify buying signals and confidently ask for the sale.
- Handle objections related to pricing, service, timing, and competition.
- Follow up with leads who have not yet converted.
- Maintain accurate customer and sales information.
- Meet and exceed weekly and monthly sales targets.
- Provide a qualified and positive customer experience throughout the sales process.
- Work independently during the assigned night shift while maintaining consistent productivity.
What We’re Looking For
- B2C sales experience is required.
- Experience handling US or Canadian customers is strongly preferred.
- Previous night shift experience
is a MUST, particularly experience working with North American clients.
- Experience in the
home services industry
(cleaning, HVAC, landscaping, pest control, moving, repairs, etc.) is an advantage.
- Solid verbal communication and active listening skills.
- Ability to understand customer needs and match them with the right service.
- Strong objection-handling and negotiation skills.
- Proven ability to
convert leads