Position: Sales Advisor
Department: Retail Sales
Reporting To: Store Manager
Purpose of the Role
The Sales Advisor is responsible for providing excellent customer service, achieving sales targets, maintaining store standards, and ensuring a positive shopping experience for customers.
Key Responsibilities
Sales & Customer Service
Welcome and assist customers in a professional and friendly manner.
Understand customer requirements and recommend suitable products.
Achieve individual and store sales targets.
Promote ongoing offers, loyalty programs, and current product launches.
Handle customer inquiries, complaints, and feedback effectively.
Store Operations
Maintain product displays and ensure merchandise is neatly arranged.
Ensure products are properly tagged and priced.
Monitor stock availability and report shortages to the Store Manager.
Assist in stock receiving, stock counts, and inventory management.
Maintain cleanliness and visual merchandising standards within the store.
Billing & Cash Handling
Support billing and payment processes as required.
Ensure accuracy in cash and card transactions.
Follow company procedures related to sales documentation and transactions.
Compliance & Reporting
Adhere to company policies, SOPs, and grooming standards.
Maintain accurate customer and sales records.
Follow attendance, shift, and reporting requirements.
Support management in achieving operational and customer service goals.
Required Skills & Qualifications
Minimum Higher Secondary (Plus Two) or equivalent.
Previous retail sales experience is mandatory.
Valuable communication and interpersonal skills.
Customer-focused attitude with robust selling skills.
This role requires enthusiasm, strong customer service skills, and a commitment to delivering an exceptional shopping experience while contributing to the store's sales growth and success.
Pay: ₹15,000.00 - ₹23,000.00 per month
Work Location: In person
📌 Sales Advisor Aluva (India)
🏢 swiss time house
📍 India
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