Experience: - Min 2 Year. Education: - Any Graduate
Salary Bar: - Upto 30,000/- Location: - Ahmedabad.
Job Descriptions: -
Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction
Managing Inbound & Outbound call center Operations
Train Work Force Management
Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLA’s, Talk time, Hold time, Accurate Information with TAT’s
Ensure Zero Abandon Calls
Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback
Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles.
📌 Team Leader Marketing Ahmedabad
🏢 Harry International
📍 Ahmedabad
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