Call Handling: Manage large volumes of inbound and outbound calls in a skilled, empathetic, and timely manner.Query Resolution: Address customer complaints, troubleshoot problems, and provide accurate information regarding company products or services.Documentation: Accurately log call details, customer interactions, and resolutions into the database.Target Achievement: Meet or exceed key performance indicators (KPIs) such as Average Handle Time (AHT), first-call resolution rates, and sales targets.Process Adherence: Follow communication scripts, guidelines, and company policies on every call.
Pay: ₹18,455.00 - ₹28,755.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Voice Executive Chennai
🏢 Golden Bit Technologies
📍 Chennai
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