As a Cafe Crew Member at Joy Ice Creams Cafe, you will provide excellent customer service and help ensure smooth daily operations of the cafe. You will be responsible for welcoming customers, taking orders, preparing and serving food and beverages, and maintaining a clean and organized environment.
Key Responsibilities
Greet customers warmly as they enter the cafe and assist with their orders
Serve a variety of ice cream
Prepare and serve food items
Maintain cleanliness of tables, counters, equipment, and overall cafe area
Operate cash register and handle billing and payments accurately
Monitor inventory levels and restock supplies as required
Follow all food safety, hygiene, and sanitation guidelines
Answer customer queries and provide menu recommendations
Work collaboratively with team members to ensure effective operations
Perform additional duties as assigned by the Cafe Manager or Supervisor
Requirements
Previous experience in customer service or food service is preferred
Good communication and interpersonal skills
Ability to work in a rapid-paced environment and multitask
Willingness to work weekends, holidays, and rotational shifts
Basic math and cash handling skills
Knowledge of food safety and hygiene practices