Customer Support Executive (CSE)
Identifying and assessing customers’ needs.
Responding promptly to customer inquiries through calls/email/chat and provide accurate, valid, and complete information.
Acknowledging and resolving customer complaints coordinating with different internal departments.
Keeping records of customer interactions, transactions, comments, and complaints.
Maintaining a positive, empathetic, and skilled attitude toward customers always.
Building sustainable relationships and trust with customers through open and interactive communication.
📌 Customer Support Executive Cse Kochi (India)
🏢 MantleSolutions
📍 India
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