Key ResponsibilitiesFront Desk Management
Welcome members, guests, and prospective clients professionally.
Manage member check-ins and facility access.
Answer phone calls, WhatsApp messages, emails, and social media inquiries.
Handle visitor registrations and maintain reception area standards.

Customer Service
Provide information about gym memberships, personal training packages, and wellness services.
Resolve basic member concerns and escalate issues when required.
Build positive relationships with members and ensure high customer satisfaction.
Follow up with members regarding appointments, renewals, and service bookings.

Appointment & Schedule Coordination
Manage trainer schedules and wellness appointments.
Coordinate bookings for ice plunge, sauna, steam, recovery sessions, and consultations.
Send appointment reminders and confirmations.

Pay: ₹8,616.90 - ₹20,016.42 per month

Work Location: In person

📌 Receptionist/administrator Bandra West
🏢 Muscle Headon
📍 Bandra West