Key responsibilities
Handle customer calls, emails, chats, and queries.
Understand customer problems and provide appropriate solutions.
Resolve complaints professionally and promptly.
Maintain accurate customer records and update CRM systems.
Follow up on unresolved issues.
Coordinate with other departments when escalation is needed.
Explain products, services, policies, and procedures clearly.
Maintain customer satisfaction and build positive relationships.
Pay: ₹12,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Customer Support Executive Surat
🏢 Swaron International Private
📍 Surat
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