20 Aug
|
Apex Actsoft Technologies
|
Thane
20 Aug
Apex Actsoft Technologies
Thane
Job Title: Tally Support Executive
Location: Baner, Pune
Job Type: Full time
Experience: 0–2 Years (Freshers with Tally knowledge can apply)
Salary: ₹18,000 – ₹25,000 per month (depending on experience)
Job Summary
We are looking for a proactive and customer-focused Tally Support Executive to provide technical and functional support for TallyPrime/Tally ERP users. The candidate will assist customers with software installation, troubleshooting, accounting-related queries, GST issues, and product training.
Key Responsibilities
Install, configure, and troubleshoot TallyPrime/Tally ERP software.
Provide customer support via phone, email, remote access, and onsite visits when required.
Resolve issues related to accounting, GST, inventory, payroll, and data synchronization.
Assist clients with data backup, restoration, and migration.
Guide customers on Tally features and best practices.
Maintain support tickets and ensure timely issue resolution.
Coordinate with the technical team for complex issues.
Prepare daily support reports and maintain customer records.
Required Skills
Valuable knowledge of TallyPrime/Tally ERP.
Basic understanding of accounting principles, GST, and inventory.
Familiarity with MS Excel and Windows.
Robust communication and problem-solving skills.
Ability to work independently and manage multiple customer queries.
Working Days: Monday to Saturday (6 Days)
Timing: 9:30 AM – 6:30 PM.
Pay: ₹18,000.00 - ₹25,000.00 per month
Perks:
Provident Fund
Work Location: Hybrid remote in Thane, Maharashtra (Thane, Thane District)
📌 Tally Support Executive Thane
🏢 Apex Actsoft Technologies
📍 Thane