We are looking for a welcoming, detail-oriented Reservation Associate to join our hospitality team.

Key Responsibilities
Manage Hotel Bookings: Process individual and group room reservations accurately via phone, email, hotel website, and Online Travel Agencies (OTAs) such as Booking.com and Expedia.
Guest Relations & Upselling: Inform guests about room types, rates, packages, dining options, and hotel amenities. Recommend upgrades or special packages to maximize room revenue.
Database & PMS Management: Input guest preferences, special requests, and payment details into the Property Management System (PMS) precisely.
Inquiry Handling: Handle booking changes, cancellations, and guest inquiries with a warm, skilled, and service-oriented demeanor.

Requirements & Qualifications
Min 1 year experience in a hotel reservation role.
Excellent communication skills.




Diploma or Under graduation degree in relevant field.
Hands-on experience with Hotel Property Management Systems (e.g., Opera, IDS Next, Cloudbeds, or similar PMS platforms).

Perks & Perks-
Accomodation
Cab Facility
Duty Meals
Insurance

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Food provided
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:
Reservation management: 1 year (Required)

Work Location: In person

📌 Reservation Associate Bengaluru
🏢 Venture Quest
📍 Bengaluru