Key Responsibilities
Counsel and guide students/candidates based on their career goals, interests, and requirements.
Understand individual needs and recommend suitable courses, programs, or career opportunities.
Conduct counselling sessions through phone calls, online meetings, or face-to-face interactions.
Follow up with prospective students/candidates and maintain regular communication.
Handle queries related to courses, admissions, eligibility, fees, and career opportunities.
Maintain accurate records of counselling interactions and follow-ups.
Coordinate with internal teams to ensure a smooth admission/enrollment process.
Achieve counselling and enrollment targets.
Build positive relationships with students, parents, and candidates.
Requirements
Bachelor’s/Master’s degree in any relevant field.
Excellent verbal and written communication skills.
Solid interpersonal and convincing skills.
Valuable listening and problem-solving abilities.
Comfortable working with targets and follow-ups.
Basic knowledge of MS Office/Google Workspace.
Previous experience in counselling, admissions, recruitment, or sales will be an advantage.
Preferred Skills
Communication | Counselling | Relationship Management | Follow-up | Customer Handling | Problem Solving | Target Orientation