Here’s a professional step-wise job description for a Guest Relationship Executive in your Pan Asian restaurant:
Guest Relationship Executive – Jobs & Responsibilities
Welcome and greet guests warmly upon arrival with a skilled and friendly attitude.
Manage guest reservations, table allocations, and waiting lists efficiently.
Assist guests with menu knowledge, restaurant promotions, and special recommendations.
Ensure guest satisfaction throughout the dining experience by regularly interacting with guests.
Handle guest feedback, complaints, and special requests professionally and report major concerns to management.
Coordinate with service and kitchen teams to ensure smooth operations and timely service.
Maintain guest database and build solid relationships with regular customers.
Ensure restaurant ambience, cleanliness, and presentation standards are maintained at all times.
Support special events, celebrations, and VIP guest handling.
Represent the restaurant with excellent communication skills, grooming, and hospitality standards.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
Versatile schedule
Food provided
Work Location: In person
📌 Guest Relation Executive Greater Noida
🏢 Yo China
📍 Greater Noida
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