Roles & Responsibilities:
Handle walk-in customers and attend customer inquiries at the site.
Explain project details, amenities, pricing, and payment plans to customers.
Maintain proper customer data and follow-up records.
Coordinate with the sales team for site visits and customer meetings.
Regular follow-up with leads generated from different sources.
Maintain daily customer interaction reports.
Support customers with booking and documentation process.
Coordinate with internal departments for smooth customer communication.
Ensure proper response to customer queries and complaints.
Maintain qualified behavior and positive customer experience at the site.

Required Skills:
Valuable communication and convincing skills.
Basic knowledge of MS Excel and CRM handling.
Presentable personality and skilled attitude.
Ability to handle customers confidently.
Follow-up and coordination skills.

Qualification:

Graduate preferred.

Pay: From ₹40,000.00 per month

Benefits:
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Customer Relationship Executive Mumbai Suburban (India)
🏢 The Mandate House
📍 India