Ø Receiving & Greeting visitors: Welcoming visitors and customers in a friendly way, and understanding the purpose of their visit.
Ø Directing visitors: Guiding visitors to the concerned office or person
Ø Visitor log maintenance, security protocols, and message handling beyond greeting and directing.
Ø Answering phone calls: Answering, screening, and directing phone calls to the concerned department or person.
Ø Taking messages and scheduling appointments from customers.
Ø Tele calling Enhanced: Includes lead generation, follow-up calls, CRM updates, and tracking sales interactions, focusing more on customer outreach
Ø Filing and recordkeeping: Performing basic filing and recordkeeping
Ø Update self on projects, pricing, amenities, competitor analysis,
client preferences and their USPs: Have knowledge of various projects, and schemes as well as capture competitor’s information and communicate to the management
Ø Getting the inquiry form filled in by the respective customers.
Ø Admin Work: Mail management, payment collection tracking, and basic data entry, providing a more holistic role in office support.
Ø Contributes to team effort by accomplishing related results as needed.