20 Aug
|
BDC Eatopia Hospitality India Private
|
Badshahpur
20 Aug
BDC Eatopia Hospitality India Private
Badshahpur
Key ResponsibilitiesGuest Service & Operations
Ensure exceptional guest experience by delivering prompt, courteous, and professional service.
Welcome guests, understand their requirements, and provide menu recommendations.
Handle guest queries, feedback, and complaints efficiently while maintaining service standards.
Ensure smooth restaurant operations during assigned shifts.
Team Coordination
Coordinate with kitchen and service teams to ensure timely order delivery.
Support and guide Captains, Stewards, and other service staff during operations.
Assist in conducting daily briefings and communicating operational updates.
Sales & Revenue Generation
Promote menu specials, seasonal offerings, and upselling prospects.
Achieve sales targets through effective guest engagement and suggestive selling.
Enhance guest satisfaction and encourage repeat visits.
Quality & Hygiene
Ensure compliance with food safety, hygiene, and sanitation standards.
Monitor cleanliness of dining areas, service stations, and guest touchpoints.
Follow all SOPs related to restaurant operations and service excellence.
Inventory & Controls
Assist in monitoring stock levels of operating supplies and consumables.
Support inventory management and minimize wastage.
Coordinate with stores and procurement teams for operational requirements.
Reporting & Documentation
Maintain daily operational reports and shift handover records.
Assist in attendance tracking, roster management, and staff deployment.
Support management in audits and compliance requirements.
Candidate Requirements
Graduate or Diploma in Hotel Management, Hospitality, or related field.
2–4 years of experience in restaurants, cafés, hotels, or QSR operations.
Solid communication and interpersonal skills.
Valuable understanding of restaurant service standards and guest handling.
Ability to work in rotational shifts, weekends, and holidays.
Proficiency in POS systems and basic computer applications.
Strong leadership, problem-solving, and team management skills.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Food provided
Health insurance
Provident Fund
Work Location: In person
📌 F&b Executive Badshahpur
🏢 BDC Eatopia Hospitality India Private
📍 Badshahpur