Arrivals & Departures: Welcome guests warmly, verify identities, issue room keys, and process check-ins and check-outs.
Inquiries: Answer phone calls, emails, and in-person questions regarding hotel amenities, services, and local attractions.
Issue Resolution: Listen to guest complaints or concerns and resolve them promptly and professionally.

Administrative Operations
Reservations: Manage room bookings, modifications, and cancellations using hotel management software.
Billing & Cashiering: Prepare guest invoices, process payments, handle cash, and balance the cash drawer at the end of a shift.
Record Keeping: Maintain accurate, updated guest records and daily logs. [1, 2, 3, 4]

Cross-Departmental Coordination
Housekeeping: Relay information about room status (e.g., ready, occupied, or requires deep cleaning).
Maintenance: Report facility issues or repair requests promptly so rooms remain in top condition.

Pay: ₹21,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Hotel Receptionist Wayanad
🏢 Wilton Hotel & Restaurants
📍 Wayanad